TextPlus Help and FAQ

I’ve been getting tons of questions about the free texting app textPlus. For those of you who don’t know what textPlus is it’s a FREE app you can put on your iPod Touch, iPhone, Android and it allows you to text just about anyone for free. For more basic information about textPlus and the download link please visit here! If your using this app on an iPod Touch to send and receive SMS you need to have a WiFi connection. Also make sure that Premium Messaging Services is not blocked or disabled through your carrier. Here’s some answers to the most often asked questions about textPlus. If you can’t find the answers to your questions below, here’s a direct link to Gogii, the developer of textPlus: http://help.textplus.com/

 

1. What is a textPlus address and why would I want one?

A textPlus address is your unique name, word, or phrase that you can give out to your friends and family, so that they can reach you directly on the textPlus network, even if they don’t have the app.

For example:

1. Someone without the app wants to reach Drew. His textPlus address is DREW. They can text the word DREW to 60611 and get a hold of him!
2. Someone has textPlus and so do you. They can start a new conversation and send a message right to your textPlus address, no cell # needed! App to App magic! How do I get my own textPlus address?

2. How do I get a textPlus address?

Tap the MORE tab, then tap settings.Tap ACCOUNT, then tap “sign up for free” and put in a little bit of information (which is not shared)…along with the textPlus address that you want. It’s as simple as that. Make sure you pick a unique name that people will remember! IT MUST BE A NAME NOT A NUMBER (Ex. Chris29, or TechSavyChic or Tina139)Once you have a textPlus address, other textPlus users can send a message directly to your app…without either of you needing a phone number (or even a cell phone). Friends don’t have textPlus? No problem, they can text your textPlus address to60611 and you’ll get the message!

3. What is 60611?

60611 is the number your friends without the app will get your texts from. They’ll also see your real name and your textPlus address (so that they know who they’re getting the texts from and hopefully won’t ignore you!)60611 is a short code, which is kind of like a phone number—but shorterEasy to remember, too. So if your friends want to start a conversation with you and your textPlus address is Drew, you’d say “Text the word Drew to 60611″ — weeeee!

4. Why should I put my cell # into textPlus?

textPlus does not require a phone number. You will be able to start and get replies from as many conversations as you want without one.
However, by verifying your number, messages from your friends who use textPlus get sent straight to the app for free rather than being sent as Regular Texts.

NOTE:
Entering in your cell # does NOT mean that people who text you to your # will go right to your textPlus app. They don’t do any forwarding or re-routing.

5. How do I get alerts and sounds when I get messages?

textPlus can alert you (with sound) the instant you get a message using one of two methods even if the app is closed.Push Notifications — Recommended because it’s FREE! Manage this in your iPod touch or iPhone settings menu. NOTE: Push Notification is an iPhone and Touch OS 3.1 feature. (it’s only a $4.95 upgrade for Touch users)Regular Text — This is good for users without OS 3.1 who want alerts, iPod touch users who want to have Regular Texts alerts on their cell phone, or anyone who prefers using Regular Text messaging. Standard text messaging rates apply though.
The app still works even if you don’t have alerts on, you’ll just have to open the app and refresh your messages.

6. How do I put pictures of myself and my friends into textPlus?

textPlus pulls user pictures from your device’s “Contacts.” Just assign pictures to your friends in the Contacts app on your device and they’ll show up in textPlus! Remember: To make your own photo show up, you must verify your app with your cell # first and add yourself as a contact.

7. What does this cost my friends to use?

Since textPlus sends your messages as Regular Texts, your friends won’t be billed any differently than they normally do for the texts that they get.For example:
- If your friends have unlimited texting, then they’re set!
- If they get 200 texts a month, your texts to them count against that total

8. How do I group chat and what’s a community?

A community is a place where you can invite all of your friends to come and chat. Give it a unique name to give out to your friends with OR without the app — kind of like a textPlus address.

A fun one is called BORED.

There’s two ways to join:
- Tap the Communities tab in the textPlus app and type in the name of the community
- If your friends don’t have the app they can text the word BORED to 60611 and join the community!

Download textPlus